“The Terillium team is easy to work with, competent and professional.” –Mary, IT Manager at EMC

Modern Customer Relationship Management for Electro-Mechanical Corporation

THE VISION

Electro-Mechanical Corporation (EMC) had a Customer Relationship Management (CRM) system that the company’s sales team did not actively use. This left EMC with separate, disconnected systems that did not communicate to each other. EMC needed a CRM system to:

  • Meet the unique demands of a manufacturing and distribution sales team
  • Accurately track leads and sales opportunities
  • Be a trusted single source of information

The leadership at EMC chose Terillium to implement Oracle Sales Cloud CRM to replace the existing Salesforce system.

THE JOURNEY

Terillium’s mission was to:

  • Implement Oracles Sales Cloud CRM for EMC
  • Consult with EMC leadership and develop a modern Sales Process
  • Train sales users on Sales Cloud CRM to ensure end-user adoption

THE DELIVERY

Terillium implemented Oracle Sales Cloud on-time and under-budget in less than 90 days. Terillium’s strategic consulting team worked with EMC to create a streamlined sales process for the business.

Products & Industry

Industry Manufacturing
Products Oracle Sales Cloud: Account Management, Contact Management, Outlook Integration, Opportunity Management, Product Catalog, Quota Management, Sales Cloud Mobile, Sales Stages and Methodology, Territory Management