A New Approach to ERP Implementations
What is SuiteSuccess?
SuiteSuccess is a product and an approach to NetSuite implementations. The methodology includes leading practices based on your industry. SuiteSuccess accelerates your NetSuite ROI while reducing overall business risk often associated with technology projects. On average, businesses that use this proven framework go live on NetSuite in 100 -140 days. This is compared to previous, more traditional frameworks that take closer to an average of nine months to implement.
SuiteSuccess, the Product
When you purchase NetSuite software, you purchase a SuiteSuccess product built for your industry. SuiteSuccess delivers:
- Pre-configured functionality based on leading practices for your industry
- Pre-built industry specific reports
- Pre-built dashboards
- Pre-built roles, with software set-up based on job functions
- And more
Unlike other business software, when you purchase NetSuite SuiteSuccess – you don’t open the software to find a blank slate. It’s configured, and populated with tools you can use “out of the box” to transform your business.
SuiteSuccess, the Methodology
As soon as you purchase enterprise software, the clock starts ticking towards the time to recuperate the cost with added business benefits. NetSuite realized it could help customers quicken their time to value by:
- Taking the knowledge gained from thousands (and thousands) of implementations, and
- Building industry solutions based on leading best practices
Rather than reinventing the wheel, SuiteSuccess accelerates your organization’s return on investment. The approach is implemented in phases, to incorporate all immediate and future functionality your business needs over time. Starting with what’s most important to your organization on day one.
The Stairway to Success
NetSuite implementations include the following phases. This is a framework that is adaptable and flexible based on your business.
This is the first phase of a NetSuite implementation and encompasses the functionality your business needs from day one. It includes financials, and CRM (customer relationship management) as well as other functions like inventory management and self-service.
During this phase you start to add more functionality. Examples include commerce, procurement management, rebate management, warehouse management, people and payroll management – but it’s really whatever the next priority is for your business.
Building on the processes you’ve already streamlined with NetSuite, during this phase some businesses choose to roll out thing like quality management, financial planning, operations planning, supply chain execution, project and asset management.
NetSuite’s robust platform includes tools to accelerate your business growth even further. Tools include: sales optimization, international expansion, revenue management, project profitability.
Advanced technology tools are capable with NetSuite. The world’s leading companies take advantage of business AI (artificial intelligence), Internet of Things (IoT) technology, mobile and e-commerce, transportation management.
One of the benefits of the “stairway” approach is the elimination of implementation fatigue. By the end of the Establish phase, you are live on NetSuite. This means you could be operating in the cloud in 100 days – on average, the process is 100 to 140 days – versus nine months, or longer. With a shorter initial implementation, there’s more mental bandwidth for your team to take on additional functionality and optimizations. The stairway provides a better framework to continuously add value to your business through NetSuite functionality.
The modules listed in each phase of the stairway are examples. These phases are populated by you and your team based on your organizations needs, at the beginning of the implementation project.
Tailoring NetSuite to Your Business with SuiteSuccess
In a traditional ERP software selection and implementation process, you’d spend time with multiple software vendors. This includes lengthy interviews and custom software demos. With NetSuite SuiteSuccess, the process starts with an overview of existing demos and process flows that have been created through thousands of successful NetSuite implementations in your industry.
From there, you can identify where there are exceptions for your business. You can then see a custom demo of how that exception is addressed in NetSuite.
During the implementation, the time can be spent on the exceptions that make your business unique. Standard processes like how to pay vendors, how to do journal entries – that functionality is pre-built for your industry in NetSuite. Having this pre-configured gives the implementation team the freedom to focus on what’s unique and the most important to your business.
This approach takes unnecessary time and complexity out of the ERP selection and implementation process.
Unmatched “Out of the Box” Business Reporting and UX
Again, in more traditional ERP implementations, reports are often left to the end of the project. Implementation fatigue has set in. For this reason, it’s often not surprising to do a system check a year or two after go live to find very bare bones reporting.
NetSuite’s pre-defined reports are built with industry leading best practices and present data in a useful, sophisticated manner.
The dashboards are not your average ERP dashboards. They are high-quality, with charts and other views that illustrate the business data in a meaningful way.
Having multiple reports and dashboards at your fingertips, from day one with NetSuite is extremely valuable to any business – regardless of industry.