Expert Insights for a Successful NetSuite Implementation
Implementing NetSuite can streamline your business processes, improve efficiency, and drive growth. However, a successful implementation requires careful planning, execution, and ongoing support. As businesses look toward the new year, here are the top NetSuite implementation tips to ensure a smooth and effective rollout.
1. Make It Consultant-Led
Working with experienced consultants can make a significant difference in your NetSuite implementation. A consultant-led approach ensures the project is guided by experts who know the ins and outs of NetSuite, understand industry best practices, and can help mitigate risks along the way. Lean on your consultants to lead your team, provide recommendations, and deliver a comprehensive implementation plan.
While it may be tempting to take on parts of a NetSuite implementation yourself to save costs, this approach often backfires. At Terillium, we’ve seen firsthand how DIY efforts can lead to costly mistakes, project delays, and incomplete solutions. Company’s teams inexperienced with NetSuite implementation often struggle with critical tasks, resulting in significant issues down the line. In many cases, clients come to us after a failed implementation, forcing them to pay twice—once for the initial project they started themselves and again for experts to fix it.
A properly planned and expertly led implementation saves time, money, and frustration, delivering the results you need the first time around. Terillium’s expert consultants lead every stage of a NetSuite implementation, ensuring seasoned guidance from start to finish.
2. Manage Third-Party Integrations Early
Integrating third-party systems with NetSuite is often necessary for businesses relying on specialized tools. It’s critical to manage these integrations early in the process. Consultants should oversee third-party involvement to ensure seamless connections and compatibility, preventing delays that can occur when integration is an afterthought.
Terillium handles communication and coordination with third-party vendors, keeping all projects streamlined and free from unnecessary complications.
A successful NetSuite implementation goes beyond just technology. It’s about having the right processes, the right people, and the right partner to guide you every step of the way. When you combine hands-on testing, thorough planning, and expert support, you set your business up for long-term success.
– Steve May, VP of NetSuite at Terillium
3. Prioritize Hands-On Testing
Hands-on testing is key to avoiding surprises during go-live. Two types of testing should be prioritized:
- Unit Testing: Test individual components of the system to ensure they work as intended. Our team works alongside you to perform thorough hands-on unit testing, validating that each process works as intended before moving forward.
- Integrated User Acceptance Testing (UAT): Go beyond isolated testing by ensuring all workflows and processes perform seamlessly across the system. Hands-on UAT involves real users simulating day-to-day operations, which provides practical feedback and ensures the system is ready for live use. Terillium supports integrated user acceptance testing using your data to make sure your team is confident and the system meets all functional requirements.
4. Plan Data Cutover from Day 1
Data migration can often be a challenging aspect of any ERP implementation. To ensure success, plan for the data cutover from the very beginning. This includes cleaning and validating legacy data, mapping it to NetSuite, and scheduling a clear cutover timeline. By incorporating data planning from day one of the project, you reduce the risk of downtime or errors during the transition.
From the start, Terillium prioritizes a clear and strategic data cutover plan to ensure a smooth transition with minimal downtime.
5. Train All End Users – Avoid “Train the Trainer”
Proper training ensures your team can use NetSuite confidently and effectively. Instead of relying on a “train the trainer” approach, where only a few team members are trained, have your consultants train all end users directly. This hands-on training ensures that users understand how to operate the system within their specific roles, accelerating adoption and reducing support issues after go-live.
Instead of training just a few users, Terillium consultants train all end users directly, ensuring your entire team is prepared for go-live.
Ongoing Support with SuiteAssist Managed Services
A successful NetSuite implementation doesn’t end at go-live. To maximize your investment, ongoing support is critical. Terillium’s SuiteAssist Managed Services provides the resources businesses need to continue growing and optimizing their NetSuite systems.
Key Benefits of SuiteAssist:
- New Employee Training: Quickly bring new team members up to speed.
- NetSuite System Administration: Ensure your system runs smoothly with expert administrative support.
- Custom Report Building and Optimization: Tailored reporting helps unlock valuable insights for your business.
- Future Enhancements: Plan and execute new module implementations or system upgrades as your business evolves.
With flexible contracts, rollover unused hours, and both onsite and offsite support options, Terillium’s SuiteAssist ensures businesses have a one stop shop for all their NetSuite support needs. Whether it’s functional consulting, system assessments, or ongoing optimization, managed services empower you to focus on your business while experts handle the rest.
A NetSuite implementation is a significant step toward operational excellence, but it requires a thoughtful strategy and a trusted partner to execute successfully. From planning and testing to training and support, these tips will help you make the most of your NetSuite implementation in the new year. Partnering with experts like Terillium ensures your business is positioned for growth, both now and into the future.