The Client
ILSCO is a privately-held, American-owned electrical connector manufacturing company whose mission is to bring product innovation and exceptional customer service to the marketplace. New ERP technology was crucial to ILSCO’s vision of sustaining and growing the company for many reasons, including:
- Replacing legacy systems that were outdated, unstable and unable to support the growth of the organization for both now and the long term future
- Standardizing on one integrated system with the ability to access information quickly
- Eliminating silos of information in standalone databases
The Challenge
ILSCO needed to replace a 25-year-old, AS400-based legacy system with a solution capable of supporting a strategy for growth, superior customer service and lean manufacturing. The executives at ILSCO were acutely aware of the challenges involved in implementing a new ERP and placed a premium on risk mitigation as they set out on their journey to business done better. Terillium partnered with Oracle utilizing a partner-based accelerate solution for industrial manufacturing, providing:
- An enterprise wide solution with deep industry functionality for ILSCO that will support future growth
- A single, integrated source of information for ILSCO’s 11 global locations
- A system and business processes capable of supporting ILSCO’s goal of best-in-class customer service
- The capability to efficiently roll new acquisitions into the brand and system
Our Solution
The delivery of this project was a major relief for ILSCO executives who were very concerned with the risks of a project such as this. Terillium’s experts completed the project successfully, devoid of any major issues, and even provided additional consultants to be on-site at all of ILSCO’s North American locations on go-live day. ILSCO’s operations were fully functional on day one, giving them:
- A fully integrated solution that is built on industry leading best practices that will support compliance, gains in efficiencies, risk mitigation and a high level of reporting across the enterprise
- Improved cash flow by using workflow and electronic data collection to compress customer billing cycle
- Shortened monthly financial closing process of three days
- Improved customer service, shop floor execution and supply chain management