JD Edwards Managed Services
Your JD Edwards Support Partner
Terillium’s JD Edwards Managed Services team has provided strategic support for hundreds of businesses running JDE software over the years. Learn more about how we can help your team with functional and technical support services.
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JDE Managed Services
Our team of highly experienced JD Edwards managed services consultants offer application, development, and database support services. This includes business process support, issue resolution, scaling up strategies and tactics, performance maintenance, training, and continuous improvement efforts.
Terillium JD Edwards Managed Services is more than a helpline (although we’re a helpline too). We form strategic partnerships with our clients to improve the JDE user experience and meet business requirements.
JD Edwards Support Coverage You Can Count On
Terillium JDE Support is more than a helpline (although we’re a helpline too). We form strategic partnerships with our clients to help you make the most of your JDE. From Orchestrator training to upgrade planning to preventative maintenance and more – get in touch with us today to learn more.
Benefits of support services
24/7 EMERGENCY ISSUE SUPPORT
Terillium offers 24/7 emergency support from an on-call JDE ERP expert. Customers with 24/7 emergency support receive an exclusive phone number to call when you need us.
24/7 ORACLE DATABASE SUPPORT
Terillium’s Oracle Database Support through NightOwl® Monitoring & Messaging gives you peace of mind 24 hours a day, seven days a week. Powered by DBConnect.
PROACTIVE MONITORING
Terillium offers proactive JD Edwards ERP system monitoring. Get in touch with us to learn more.
ADDITIONAL SUPPORT
Terillium offers support for JD Edwards EnterpriseOne and JD Edwards World, ReportsNow development, and RF-SMART.
FUNCTIONAL JDE SUPPORT
- Inventory to General Ledger Reconciliation
- Intercompany Transactions
- Acquisitions / Merger / Divestiture Support
- Evaluation of Manual Processing
- Module Review for Improvements
- E1 Page Setup
CNC SUPPORT
- Data cleanup
- Preventative Maintenance
- UXO (Orchestration) Assessment
- Security Assessment
- Hardware Assessment
TRAINING
- Orchestration Training
- BI Publisher Training
- UDO Training
- ReportsNow development
JDE FORMS
- AR Statements and Invoices
- ACH Bank Files
- Purchase Orders
- Sales Orders
JDE MODIFICATIONS
- Advanced Pricing Uploads
- Inventory Location Changes
- Supplier Catalog Upload
- Custom Scheduler
- Third Party Integrations
Working with Terillium
As one of the largest, award-winning Oracle JD Edwards consultancy groups in the United States, our commitment to the JDE community runs deep. Our team has:
- 19 Oracle Excellence Awards
- An average of 16 years ERP experience
- Consulted on 800+ ERP projects
- 200+ full-time consultants across the United States
JDE Expertise at Your Fingertips
Give us a try – your first support ticket is free. Or, request more information on our JDE support services today.