JD Edwards Support

Terillium’s JD Edwards Support includes managed services for CNC and development, application and software needs – and a whole lot more.

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Managed Services Clients Renewed with Us in 2017, 2018 and 2019

Our highly experienced managed services team offers application, development and CNC/database JD Edwards support services. This includes business process support, issue resolution, scaling up strategies and tactics, performance maintenance, training and continuous improvement efforts, and more.

JD Edwards Support You Can Count On

Terillium’s managed services offers 24/7 emergency issue support from an on-call JDE expert. Customers with 24/7 emergency support receive an exclusive phone number to call when you need us.

Terillium’s Oracle Database Support through NightOwl® Monitoring & Messaging gives you peace of mind 24 hours a day, seven days a week. Powered by DBConnect.

Terillium’s managed services team offers global support, so all of your company locations worldwide are covered under one plan with one flexible contract.

Terillium Managed Services offers proactive JD Edwards system monitoring with the help of Clarity, a digital JDE assistant. Powered by ERP Suites.

Terillium Managed Services offers support for JD Edwards EnterpriseOne and JDE World applications and technical support, ReportsNow development, RF-SMART and Oracle Sales Cloud.

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Our consultants’ portfolio of experience with JD Edwards enables us to provide enterprise application services, hosting and support for a vast array of industries and clients.

More about our team:

  • Oracle Platinum Partner
  • Recipient of 16 Oracle Excellence awards
  • U.S.-based, full-time consultants
  • Average of 16 years working with Oracle ERP software

Flexible Plans for Your JDE Support Needs

A long-term contract is not required for Terillium managed services. The number of monthly hours billed are on a case-by-case basis dependent on each client’s needs, and hours roll over if they are not used. Some of our other offers include:

  • Short-term contracts
  • Monthly roll over hours
  • Ability to bank hours for larger projects, such as upgrades

 

Our managed services plan gives your internal team the support they need for your JD Edwards software, including:

  • Assistance with your ever-growing task list
  • Offload routine tasks
  • A responsive team to help relieve your team during vacations and to help provide continuous improvements to your JD Edwards application modules, systems and processes
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“Terillium continues to be the partnership I benchmark others against."
Adam Davis
Global IT Manager, Turtle Wax

STRATEGIC JD EDWARDS SUPPORT FROM A PARTNER YOU CAN TRUST

Get in touch with our award-winning team of certified consultants to learn more.

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