JD Edwards Managed Services

Expert Support Services for JDE World and EnterpriseOne

Our team of highly experienced JD Edwards managed services consultants offer application, development, and database support services. This includes business process support, issue resolution, scaling up strategies and tactics, performance maintenance, training, and continuous improvement efforts. Our technical and functional JDE consultants are more than a helpline (although we’re that too!). We form strategic partnerships with your team to help take your JDE to the next level.

Contact JDE Support
Oracle JDE Partner

Quick Links

JDE Support Services OverviewOverview of Terillium Managed Services for JDE including application, development, and database support
JDE Support CoverageCommon support requests and areas we cover including functional support, JDE training, and more
About TerilliumLearn why over 800 businesses have trusted us with their critical ERP projects
Terillium continues to be the partnership I benchmark others against."
Adam Davis
Global IT Manager, Turtle Wax
I can confidently recommend Terillium, a true partner who adds tremendous value to our organization."
Ron Frissora
CIO, M/I Homes
Our experiences with Terillium over the last six, or more, years has been phenomenal."
John Long
Systems Administrator, W.S. Darley

A few of our JDE managed services clients

JDE Managed Services

Our team of highly experienced JD Edwards managed services consultants offer application, development, and database support services. We provide the support you need for your JD Edwards software, including:

  • Assistance with your ever-growing task list
  • Offload routine tasks
  • A responsive team to help during vacations or when you have limited resources
  • Continuous improvements to your systems and processes
  • Experienced consultants you can count on to provide industry best practices and business solutions
  • Cloud hosting for JDE

Get in touch with our team

Searching for JDE Support? Request more info, submit a ticket, or schedule a call. Get in touch with us today.

CONTACT US
Terillium, Managed Services, JD Edwards Managed Services, JD Edwards support, jd edwards consulting, jd edwards partners

JD Edwards Support Coverage You Can Count On

Terillium JDE Support is more than a helpline (although we’re a helpline too). We form strategic partnerships with our clients to help you make the most of your JDE. From Orchestrator training to upgrade planning to preventative maintenance and more – get in touch with us today to learn more.

Benefits of support services

24/7 EMERGENCY ISSUE SUPPORT

Terillium offers 24/7 emergency support from an on-call JDE ERP expert. Customers with 24/7 emergency support receive an exclusive phone number to call when you need us.

24/7 ORACLE DATABASE SUPPORT

Terillium’s Oracle Database Support through NightOwl® Monitoring & Messaging gives you peace of mind 24 hours a day, seven days a week. Powered by DBConnect.

PROACTIVE MONITORING

Terillium offers proactive JD Edwards ERP system monitoring. Get in touch with us to learn more.

ADDITIONAL SUPPORT

Terillium offers support for JD Edwards EnterpriseOne and JD Edwards World, ReportsNow development, and RF-SMART.

Common support requests (not a complete list)

FUNCTIONAL JDE SUPPORT

  • Inventory to General Ledger Reconciliation
  • Intercompany Transactions
  • Acquisitions / Merger / Divestiture Support
  • Evaluation of Manual Processing
  • Module Review for Improvements
  • E1 Page Setup

CNC SUPPORT

  • Data cleanup
  • Preventative Maintenance
  • UXO (Orchestration) Assessment
  • Security Assessment
  • Hardware Assessment

TRAINING

  • Orchestration Training
  • BI Publisher Training
  • UDO Training
  • ReportsNow development

JDE FORMS

  • AR Statements and Invoices
  • ACH Bank Files
  • Purchase Orders
  • Sales Orders

JDE MODIFICATIONS

  • Advanced Pricing Uploads
  • Inventory Location Changes
  • Supplier Catalog Upload
  • Custom Scheduler
  • Third Party Integrations

Searching for JDE Support?

Get in touch with our team now.

Existing clients: contact us here.

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Flexible Plans for Your Business Needs

A long-term contract is not required for Terillium JD Edwards managed services. The number of monthly hours billed is on a case-by-case basis depending on your needs, and hours roll over if they are not used.

We do not want to keep you as a client because of a contract, we want you to be our client because of what we can do for you.

Features of our JDE managed services are:

  • Short-term contracts
  • Monthly rollover hours
  • Ability to bank hours for larger projects, such as upgrades
We know ERP

A JDE Support Partner You Can Count On

Work with one of the world's leading JDE partners

Terillium is an official Oracle partner helping businesses with implementations, upgrades, support services, and special projects. After nearly 30 years in business, our team’s JDE expertise is unparalleled. Our certified JDE consultants partner with you to deliver results that matter for your business.

About Us:

  • 800+ businesses have trusted Terillium with their ERP projects
  • 250 full-time consultants across the United States
  • 100% recommended by clients surveyed
  • 19 Oracle Excellence Awards
  • 16 years of ERP experience – average for our consultants

JDE Expertise at Your Fingertips

Give us a try – your first support ticket is free. Or, request more information on our JDE support services today.

CONTACT JDE SUPPORT