Terillium JDE Support is more than a helpline (although we’re a helpline too). We form strategic partnerships with our clients to help you make the most of your JDE. From Orchestrator training to upgrade planning to preventative maintenance and more – get in touch with us today to learn more.

Functional & Technical Support

Get day-to-day help from experts who know JD Edwards inside and out. From troubleshooting issues to supporting end users and enhancing business processes, we’ve got your back.

CNC Services

Keep your JD Edwards environment healthy, secure, and running efficiently with expert CNC support. Our services include data cleanup, preventative maintenance, weblogic security patching, system backups, orchestration assessments, hardware and infrastructure reviews, and more.

Development & Integrations

Need custom reports, new functionality, or help integrating JDE with other systems? Our development team delivers reliable solutions that meet your business goals.

System Monitoring & Performance Optimization

We proactively monitor your environment and identify issues before they impact operations—improving uptime, performance, and overall system health.

Disaster Recovery & Backup Support

Protect your JD Edwards investment with our recovery and backup solutions. We can help you be prepared for the unexpected.

Cloud Hosting

Looking to move JD Edwards to the cloud? We offer secure cloud hosting options on today’s leading platforms. Reduce infrastructure costs, improve scalability, and ensure high availability—while our team manages your environment end-to-end.

JDE World Support

Still running JD Edwards World? You’re not alone—and we can help. Our team supports legacy World environments and provides expert guidance on how to maintain, optimize, and plan for the future.

Upgrade & Migration Support

Planning an upgrade to a newer version of JD Edwards—or migrating from World to EnterpriseOne? Our team can help you chart the right course and come up with a plan that limits risk and disruption for your business.

Continuous Improvement & Business Process Support

JDE isn’t just a system—it’s part of how your business runs. We support ongoing improvements, helping you optimize processes, configure new features, and drive value from your ERP investment.

Training

We can help train new users/new employees and provide training to your existing team. We offer training on JDE Orchestrator, BI Publisher, UDO, ReportsNow, and more.

Assessments

We offer assessments as part of our Managed Services to identify opportunities for process improvements. We conduct an overview analysis of your JDE software and any third-party integrations to get a better picture of what’s working, and what’s not.

Terillium has led hundreds of JDE upgrade projects. Upgrading your JDE is an important step in maintaining system functionality and security. Let us help you assess, plan, and implement a path forward with the latest version of JDE.

Some of the top benefits of a JDE upgrade include:

• New tools and functionality
• System performance
• Staying code current
• Better security and Oracle support
• Continuous improvement

Get started on your JDE upgrade journey with our expert assessment. We’ll review new features and tailor the upgrade plan to your business needs.

Thinking about moving JD Edwards to the cloud? Terillium offers reliable, scalable hosting solutions backed by JD Edwards experts. Our cloud hosting services are a natural extension of our managed services—helping you reduce overhead, improve performance, and future-proof your ERP environment.

Our certified team can walk you through the available cloud options, explain how each one might impact your JD Edwards system, and help you choose the right path forward.

We help businesses move forward using today’s leading cloud hosting options including:

• Oracle Cloud Infrastructure
• AWS
• Microsoft

Terillium is an official Oracle partner helping businesses with implementations, upgrades, support services, and special projects. After nearly 30 years in business, our team’s JDE expertise is unparalleled. Our certified JDE consultants partner with you to deliver results that matter for your business.

About Us:

• Thousands of businesses have trusted Terillium with their ERP projects
• 250 full-time consultants across the United States
• 19 Oracle Excellence Awards
• 16 years of ERP experience – average for our consultants

A few of our JDE managed services clients