Lockwood International Enables Company Sales Team with Sales Cloud CRM

Lockwood International Enables Company Sales Team with Sales Cloud CRM

Lockwood International, a provider of industrial valves and solutions for the upstream, downstream and energy markets, uses Sales Cloud to enable its sales team and define the CRM sales process

The Client

Lockwood International has been serving major global industry leaders for more than 35 years as a world-class supplier providing industrial valves and solutions for the upstream, downstream and energy markets. Lockwood International came to Terillium when the company discovered that its sales group was not working effectively as a team. The strategic vision was a better defined sales process that fostered collaboration and communication. The existing sales technology at Lockwood:

  • Lacked management analytics
  • Lacked visibility into sales activities
  • Contained segregated contact information

The Challenge

Lockwood contracted Terillium to design a new sales process and implement Oracle Sales Cloud. This process would better equip the Lockwood sales team with:

  • Management insight
  • Reportable activities
  • Sales Cloud would also help organize Lockwood’s contacts so the information was a central, useful asset to the sales team.

Our Solution

Terillium designed and executed a company-wide sales process for Lockwood. As part of that process Terillium deployed Sales Cloud. The project:

  • Came in 10% under budget
  • Used only two consultants, who worked mostly offsite
  • Went live in 90 calendar days
  • Included new dashboards with metrics for increased visibility to manage sales
  • Resulted in a mobile and collaborative sales process for Lockwood International
placeholder
placeholder
placeholder
The Terillium team did outstanding work helping us implement Oracle Sales Cloud. There aren’t enough words to explain the knowledge, professionalism and support the consultants provided throughout the entire process.
Nino
IT Manager at Lockwood
Improved Sales ProcessTerillium designed and executed for Lockwood's sales team a better defined sales process that fostered collaboration and communication
Management InsightNew dashboards with metrics allowed the sales team increased visibility into sales activities
Integrated InformationLockwood's sales information was segregated before its new system. The team now has visibility and access to all information in one place in order to make more informed decisions
IndustryManufacturing, Energy, Oil and Gas
ProductsOracle Sales Cloud: Contact Management, Pipeline Reporting, Opportunity Management, Smartphone Compatibility, Microsoft Outlook Integration, Sales Activity Management, Analytics