Manufacturing | Oracle Sales Cloud
Modern Customer Relationship Management for Electro-Mechanical Corporation
Electro-Mechanical Corporation chose Oracle Sales Cloud as its solution to develop a modern sales process
The Client
Electro-Mechanical Corporation is a privately held, American owned company founded in 1958. Headquartered in Bristol, Virginia EMC manufactures a wide variety of products used in the generation, transmission, distribution and control of electricity.
Electro-Mechanical Corporation (EMC) had a Customer Relationship Management (CRM) system that the company’s sales team did not actively use. This left EMC with separate, disconnected systems that did not communicate to each other. EMC needed a CRM system to:
- Meet the unique demands of a manufacturing and distribution sales team
- Accurately track leads and sales opportunities
- Be a trusted single source of information
The leadership at EMC chose Terillium to implement Oracle Sales Cloud CRM to replace the existing Salesforce system.
The Challenge
Terillium’s mission was to:
- Implement Oracle Sales Cloud CRM for EMC
- Consult with EMC leadership and develop a modern sales process
- Train sales users on Sales Cloud CRM to ensure end-user adoption
The Solution
Terillium implemented Oracle Sales Cloud on-time and under-budget in less than 90 days. Terillium’s strategic consulting team worked with EMC to create a streamlined sales process for the business.
The Terillium team is easy to work with, competent and professional.
Mary - IT Manager at EMC
EMC required a CRM that would enable the company to create an effective sales process
EMC chose Oracle Sales Cloud to replace its disconnected systems, providing a single source for information
EMC chose Terillium to implement Oracle Sales Cloud in order to accurately track leads and sales opportunities