The Client
The Polychem story is one of leadership, consistent growth and success. As a premier international manufacturer of packaging products and equipment, Polychem continually works to improve business processes and offer the latest technology solutions to employees.
Polychem’s prior CRM system was comprised of an unsupported legacy Customer Relationship Management (CRM) solution. The outdated CRM:
- Lacked opportunity management
- Lacked effective sales pipeline management
- Had a difficult user interface
The Challenge
Polychem brought in Terillium to replace the company’s old CRM and implement Oracle Sales Cloud with:
- Improved opportunity and sales pipeline management
- World-class reporting and analytics
- A modern interface
Our Solution
Terillium deployed Sales Cloud providing Polychem with a modern, user-friendly system. The project came in under budget and went live on time in 83 calendar days. The project included:
- Contact Management
- Sales Pipeline Reporting
- Opportunity Management
- Smartphone Compatibility
- Microsoft Outlook Integration
- Sales Activity Management
- Analytics
The Polychem Sales Cloud case study won the Oracle Partner Excellence Award at a JD Edwards Summit.