Polychem Improves Sales Process with Pipeline Management in Sales Cloud

Polychem Improves Sales Process with Pipeline Management in Sales Cloud

Polychem, a manufacturer of plastic strapping, plastic strapping/hooding systems and accessories, uses Oracle Sales Cloud for process improvement

The Client

The Polychem story is one of leadership, consistent growth and success. As a premier international manufacturer of packaging products and equipment, Polychem continually works to improve business processes and offer the latest technology solutions to employees.

Polychem’s prior CRM system was comprised of an unsupported legacy Customer Relationship Management (CRM) solution. The outdated CRM:

  • Lacked opportunity management
  • Lacked effective sales pipeline management
  • Had a difficult user interface

The Challenge

Polychem brought in Terillium to replace the company’s old CRM and implement Oracle Sales Cloud with:

  • Improved opportunity and sales pipeline management
  • World-class reporting and analytics
  • A modern interface

Our Solution

Terillium deployed Sales Cloud providing Polychem with a modern, user-friendly system. The project came in under budget and went live on time in 83 calendar days. The project included:

  • Contact Management
  • Sales Pipeline Reporting
  • Opportunity Management
  • Smartphone Compatibility
  • Microsoft Outlook Integration
  • Sales Activity Management
  • Analytics

The Polychem Sales Cloud case study won the Oracle Partner Excellence Award at a JD Edwards Summit.

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Terillium implemented Sales Cloud for Polychem on time and under budget. Our go-live was extremely smooth with no issues. I would recommend Terillium to any company considering a Sales Cloud implementation.
Scott
Vice President of Sales at Polychem
Improved Sales ProcessPolychem's legacy system lacked sales pipeline and opportunity management. The company's new Sales Cloud system provided those new functions.
Modern InterfaceUnlike the older, difficult platform, the new Sales Cloud system updated the functionality for the end user, making it more modern with features like smartphone compatibility
Updated DataPolychem's new Sales Cloud system includes better reporting and analytics
IndustryManufacturing
ProductsOracle Sales Cloud: Contact Management, Pipeline Reporting, Opportunity Management, Smartphone Compatibility, Microsoft Outlook Integration, Sales Activity Management, Analytics