Nonprofit | NetSuite

Indianapolis Zoo Goes Wild for NetSuite

The Indianapolis Zoo recently selected NetSuite to save on costs while improving finance and accounting operations.

The Client

The Indianapolis Zoo works with partners around the globe to save wild things and wild places. By partnering with organizations and researchers from around the world, the Indianapolis Zoo increases public awareness, support and engagement, to make a true impact in the wild.

At a crossroads with its back end technology, the Indianapolis Zoo wanted to upgrade its current setup to a better financial system that supported the Zoo’s mission and enabled future growth.

The Challenge

The Indianapolis Zoo was on a dated version of Oracle JD Edwards and needed to upgrade. The Zoo also needed to upgrade the servers, operating systems, and databases running the JD Edwards system.

The Zoo chose NetSuite for its modern finance capabilities. By partnering with Terillium on the project, the Indianapolis Zoo was able to leverage our team’s expertise in JD Edwards as well as NetSuite. The finance team had concerns over the switch. The team was familiar with JD Edwards, but were pleased with NetSuite and found similarities between the two Oracle systems that made the transition easier.

The Solution

With NetSuite, the Zoo moved to a cloud-based Financials Management and ERP system. Benefits of the switch included: automatic upgrades, enhanced financial reporting, and an improved user interface.

As part of the project, eight years of financial transactions were converted to the new software, enabling continued access and utilization of historical data.

The Zoo, along with the 36,000+ other NetSuite customers, will always be on the most recent version of NetSuite with no future upgrade, hardware or server costs.

Terillium led us through the ERP replacement process, from the initial system evaluation through go-live. Their team’s dedication to our organization’s success was apparent throughout the entire project. NetSuite is a win-win for the Zoo as we save on costs but also have a new, modern system with improved capabilities. I’d recommend Terillium to anyone looking for a NetSuite implementation partner.

Madonna Wagner - Senior Vice President and CFO at Indianapolis Zoo


Cost Savings

The Indianapolis Zoo can save on costs with approximately 30% lower total cost of ownership for software over five years

Modern Finance and Accounting

Improved reporting capabilities, user-friendly interface and navigation, easy access to information

Comparative User Experience

Similarities made the transition easier for the finance team

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