Manufacturing | Oracle JD Edwards EnterpriseOne 9.2

Batesville Delivers a Modern User Experience with EnterpriseOne 9.2 Upgrade

Batesville, a high-quality burial casket manufacturer and provider of full spectrum of cremation products, innovative technologies and business solutions to licensed funeral homes, upgrades to JD Edwards EnterpriseOne to streamline business processes

The Client

Batesville is the leading manufacturer of high quality burial caskets in North America, and provides a full spectrum of cremation products, innovative technologies and business solutions to licensed funeral homes. A long-time JD Edwards customer, Batesville leverages JDE for every part of its business. The company needed to upgrade to EnterpriseOne 9.2, with required customizations and integrations to streamline its processes and deliver an enhanced user experience. Batesville’s internal goal for the project was to flawlessly upgrade JDE to version 9.2 with minimal disruption to the business.

The Challenge

Batesville needed: better visibility into the company’s data, the ability to remain on a supported platform, improvements to infrastructure, an enhanced and modern user experience, and more. Terillium provided the necessary tools to evaluate current processes and offered recommendations for the E1 upgrade.

During the project the team was able to utilize E1 pages to help streamline business processes, implement advanced queries for better, easier access to information, use UPK to help document processes and support training needs, and reduce base code modifications.

The Solution

The JDE upgrade was completed on time and within budget, with no disruptions to Batesville’s operations. The end result is a more modern environment with the advanced capabilities and flexibility that will allow Batesville to manage its business more effectively.

Major integrations include: DSI, Oracle Sales Cloud, Ortec Delivery Routing, Mobile Applications, Archivist, Oracle Hyperion Planning, ERP2WEB, XRS Telematics, Transform, Kronos and Vertex.

Terillium has been a visible and significant player in the JD Edwards ecosystem, and their quality and reputation aligned with what we needed from a long-term partner. With a commitment to make our upgrade seamless, Terillium built upon Batesville’s current capabilities and business processes to supplement the value and success of our upgrade project.

Rob Shane - Director of Technology Solutions at Batesville


Streamlined Processes

Batesville needed to utilize advanced capabilities and integrations to streamline many of its processes on the JD Edwards EnterpriseOne 9.2 platform

Better Visibility

Batesville's ability to see company data better allows it to manage the company more effectively

New Functionality

Upgrading to the EnterpriseOne 9.2 platform allowed Batesville to utilize new functions, such as E1 pages, use UPK to help document processes and support training needs and reduce base code modifications

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