Field Aviation Improves Customer Satisfaction with JD Edwards

Field Aviation Improves Customer Satisfaction with JD Edwards

Field Aviation, an aircraft modification company, replaced its legacy system in favor of JD Edwards EnterpriseOne to support continuous business growth

The Client

Field Aviation is one of the oldest, most knowledgeable and most experienced aircraft modification companies in North America, serving private and public-sector clients throughout the world since 1947.

Field Aviation wanted to replace the company’s legacy in-house system in order to support future growth and improve the flow of internal information beyond a small group of super users in the legacy system.

The company envisioned a single database that could support complex project work and provide consistent information to management.

The Challenge

Terillium worked to:

  • Implement JD Edwards EnterpriseOne 9.1
  • Integrate JD Edwards with Oracle Primavera P6
  • Design global business processes for Field Aviation

Our Solution

The Field Aviation implementation was delivered on time and on budget. New business benefits included:

  • An MRP system with advanced job costing capabilities
  • Modern financial reporting with all project and manufacturing data in one place
  • Better customer service through improved visibility into project progress
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The selection of JDE was driven by our need for a robust and integrated project management solution. Job cost and JDE’s integration with our scheduling software (Oracle Primavera P6) provide just the solution we were looking for. The data we now have available provides us with real time project cost and schedule information.
John
CEO at Field Aviation
Improved AccessField Aviation employees are able access information within the company's enterprise system, rather than a handful of super users
Better Customer ServiceWith more visibility into the project process, Field Aviation is able to keep customers better apprised of their project status
Global Business ProcessesField Aviation's integrated system allowed the company to create global business processes to aid growth
IndustryAviation, Service, Manufacturing
ProductsJD Edwards EnterpriseOne: Financial Management, Purchasing Management, Inventory Management, Manufacturing Management, Job Costing, Contract Billing, Engineer to Order, Human Resources

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