Four Ways to Transform Your Business with JDE Notifications
Personalization for your business processes - what works best for you?
Introduced with tools release 9.2.2, JD Edwards EnterpriseOne Notifications enable you to improve your business efficiency through the use of proactive notifications that are actionable. By creating notifications that are valuable to your subscribers, you enable them to notify users when key transactions or events occur without even having to log into EnterpriseOne. This close monitoring helps them respond quickly and perform their jobs more efficiently.
Employee engagement and innovation, combined with an enterprise’s ability to quickly adopt new technology, are key factors for business success today. This is why JDE notifications are such a powerful tool, yet wildly underutilized. To help you start moving from reactive to proactive with tools like notifications and watchlists, we’re sharing four ways to transform your business processes with JDE notifications. However, let’s start with the basics first.
Types of Notifications
Based on what you are trying to accomplish, there are three types of notifications*:
- Simple Notifications: Provide a way to send reminders or updates and include shortcuts to applications in a notification message. This type of message is not dependent on any business event tied to the data in JD Edwards EnterpriseOne.
- Watchlists: Enable you to use existing Watchlists to send notification messages that include threshold levels, counts and application shortcuts to subscribers.
- Orchestrations: Enable you to use all of the functionality available in an orchestration and proactively deliver the data to subscribers in a notification message.
Ways to Notify
When it comes to the way an orchestration-based notification is delivered, JDE users can receive updates the way that works best for them. When choosing to subscribe to available notifications, users can subscribe by:
- Browser pop-up messages, through Work Center within EnterpriseOne
- Email to SMS text messages (short message service)
Ways to Execute
With Orchestrator Studio, you can devise notifications that enable you to transform data into actionable business processes in JD Edwards EnterpriseOne. For example, you can create notifications that:
- Alert users to a required activity.
- Alert users when a Watchlist threshold has been surpassed.
- Broadcast an informational message to users.
For more routine notifications, you can define notifications based on a schedule using minutes, hours, days (for example, every Wednesday at 11:30 a.m.). The schedule is then attached to a notification to evaluate how frequently the notification will run. You can also attach the same schedule to multiple notifications.
Ways to Manage
There are three ways to manage a notification*:
- Subscriptions: Notifications that you create based on an orchestration are saved to EnterpriseOne. Orchestrator then processes the notifications by how often you schedule them to run and sends notification messages to subscribers.
- Assigned Subscriptions: Provides a manager, business analyst or administrator the ability to assign subscriptions to groups with a common interest or role as an alternative to every user subscribing individually. This application removes some of the uncertainty about what information users are receiving.
- Message Center: Notifications delivered by email in Subscription Manager. Depending on your work processes and organization, have notifications in the form of emails might be more beneficial for you – as long as the setting in Server Manager specifies this.
Notification Use Cases to Transform Your Business Processes
1. Shipments Ready Over 10 Days Alert
Notifications based on a watchlist can have alerts sent to you to have more organization and control with your order and shipping management. For example, your shipping manager would like to be notified when shipments are 10 days past their promised ship date.
2. Customer Credit Hold Notification
Notifications based on an orchestration can help your customer service team keep track of customer information more efficiently and have to the ability to set rules in place for their behaviors. For example, customer service would like to be notified when a customer is automatically put on credit hold due to outstanding AR.
3. Item Master Added/Updated
Simple notifications are not dependent on any business event tied to the data. A great way to utilize this type of notification is through a form extension. For example, you would like to be updated when item master records are added or updated.
4. Inventory Availability Alert
Through a mix of simple notifications, orchestrations and watchlists, inventory management has become much more user-friendly for your employees. By automating manual processes, it helps create more stable strategies to prevent stock outs, establish data patterns and improve overall processes. For example, you need to be alerted and take immediate action when item availability goes negative.
Bringing it All Together
Powerful end user tools like Orchestrator allow you to personalize your experience in JD Edwards. Notifications help to more closely monitor your business data and respond quickly, which in turn allows for your employees to stay connected as a team and perform their jobs more efficiently.
With the ability to more easily navigate tasks you need to access in JDE, notifications have proven to be a powerful tool to leverage automation, bring strategic value and evaluate data-driven decisions within your organization.