Kona Ice Transforms Operations and Drives Growth with NetSuite

Kona Ice Transforms Operations and Drives Growth with NetSuite

Kona Ice empowers growth and efficiency with a fully integrated, scalable ERP solution

The Client

Kona Ice is a leading mobile food franchise in the United States, with over 1,500 mobile units operating across 49 states.

The company’s rapid growth and commitment to innovation have established Kona Ice as a recognized leader in the mobile food franchise market. Scaling operations to meet the needs of a growing customer base required a modern, integrated technology platform to streamline processes and drive efficiency.

Kona Ice needed:

  • A unified platform to connect financials, manufacturing, and e-commerce
  • Real-time cost tracking capabilities
  • Support for intercompany transactions

The Challenge

Kona Ice’s rapid growth and expanding operations highlighted the limitations of their existing technology infrastructure.

The company relied on multiple disconnected systems, including QuickBooks and Fishbowl, which posed significant challenges including scalability limitations, manual processes, inconsistent reporting, customer service inefficiencies, and E-commerce integration gaps.

These challenges slowed down operations and created barriers to scalability and efficiency. To support their expanding business the company needed a modern, integrated ERP solution.

Our Solution

Terillium implemented NetSuite Manufacturing Cloud Service, tailored to meet the company’s specific operational needs.

The implementation of NetSuite delivered significant business benefits for Kona Ice including:

  • Reduced month-end close times with integrated financials
  • Automated intercompany transfers, saving significant time and effort
  • Real-time inventory valuation across subsidiaries
  • Improved customer service with efficient RMA processes
  • Increased scalability with NetSuite’s single-source-of-truth platform
Terillium was an invaluable partner in our NetSuite implementation. Their professionalism and expertise made a very complicated process manageable—it simply wouldn’t have been possible without them. With NetSuite, we’ve been able to shift our focus away from time consuming tasks like system consolidation and inefficient processes, allowing us to concentrate on things that matter. This implementation was a critical step toward scaling our brands for the future.
Nick Welter
VP of Systems & Transformation at Kona Ice
Unified PlatformKona Ice now has a unified platform that connects financials, manufacturing, and e-commerce.
Streamlined ProcessesAutomated intercompany transfers, saving significant time and effort.
Improved ReportingReal-time inventory valuation across subsidiaries
IndustryDistribution
ProductsNetSuite Manufacturing - GL, AP, AR, Advanced Inventory Management, Procurement, Work Orders & Assemblies, Demand Planning